Privacy policy

 

WOMMO Privacy Policy

This Privacy Policy outlines how WOMMO ("we," "us," or "our") collects, uses, and discloses your personal information in compliance with New Zealand privacy laws when you use our services, visit our website (wommo.co), or interact with us through other means (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or for other legal or operational reasons. Revised versions will be posted on our website, and we will take any other steps required by applicable law.

How We Collect and Use Your Personal Information:

1. Directly from You:

   • Basic Contact Details: This includes your name, address, phone number, and email.
   • Order Information: We collect data related to your orders, such as billing and shipping addresses, payment confirmation, and contact details.
   • Account Information: When you create an account, we collect your username, password, and security questions.
   • Shopping Information: Information about items viewed, added to the cart, or added to the wishlist.
   • Customer Support Information: Information you include in communications with our customer support.

2. Through Cookies:

   • We use cookies to automatically collect Usage Data, including device information, browser details, network connection information, and IP addresses.

3. From Third Parties:

   • Information obtained from third parties, such as vendors and service providers supporting our Site and Services.

How We Use Your Personal Information:

1. Providing Products and Services: Processing payments, fulfilling orders, account management, shipping, and facilitating returns and exchanges.
2. Marketing and Advertising: Sending marketing communications and tailoring advertising.
3. Security and Fraud Prevention: Detecting and responding to fraudulent, illegal, or malicious activity.
4. Communicating with You: Providing customer support and improving our Services.

Cookies: We use cookies to improve and personalize your experience on our Site. For detailed information, refer to Shopify's Cookie Policy.

How We Disclose Personal Information:

1. With Vendors and Service Providers: For services such as IT management, payment processing, data analytics, and customer support.
2. Business and Marketing Partners: Sharing information with partners like Shopify for providing services and advertising.
3. Affiliates: Sharing information within our corporate group.
4. In Connection with Business Transactions: During mergers or bankruptcy, or to comply with legal obligations.
5. With Your Consent: When you direct or consent to our disclosure.

Security and Retention: While no security measures are perfect, we take reasonable steps to safeguard your information. The retention period depends on various factors, including legal obligations and the need to provide services.

Your Rights and Choices: Depending on your location, you may have rights to access, delete, correct, or port your personal information. You may also have the right to restrict processing or withdraw consent. You can manage your communication preferences, and we offer an opt-out for marketing emails.

Complaints: If you have privacy-related complaints, please contact us. If unsatisfied, you may appeal our decision or lodge a complaint with the local data protection authority.

International Users: Your personal information may be transferred, stored, and processed outside your country, including in the United States.

Contact: For questions or to address concerns, please contact us at hello@wommo.co.

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